FAQ - Vouno

EVERYTHING YOU NEED TO KNOW

What time is check-in and check-out?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Do you offer airport transfers?

Yes, we provide luxury car transfers. Contact us for details.

Is Wi-Fi available in the villas?

Yes, free Wi-Fi is available.

Do the villas have private pools?

Yes, each villa has a private pool with heated jacuzzi, with an average size of 19.32 sqm/207.96 sqft

Is parking available on the property?

Yes, free parking is available for all guests.

Are pets allowed at the hotel?

Pets are allowed upon request.

What payment methods do you accept?

We accept credit card and cash payments.

Can I host events or photoshoots at the property?

Yes, events and photoshoots can be arranged upon request. Please contact us for availability and details.

Is there a minimum stay requirement?

Yes, a minimum stay of 2 nights is required. This may change based on availability.

Can you help arrange activities and tours?

Yes, we can create a personalized itinerary for every guest.

What happens if I need to cancel my reservation?

Please contact us for cancellation details.

Is breakfast included in the stay?

Yes, breakfast is included.

Do you provide daily housekeeping?

Yes, daily housekeeping is available.

Are the villas wheelchair accessible?

Due to the natural terrain and elevated setting, our villas are not wheelchair accessible. We appreciate your understanding.